Management Thoughts - Teams
How to create a superorganism at work
Team building seems (to me) to be more about leadership than management. It asks you to exemplify values and organize experts rather than allocate resources or teach them their jobs. If managing a person is gardening, building a team is tending the whole garden, deciding which plants belong next to which so that the bed thrives as a thing larger than its plants. The aim is a superorganism: a group that, like an ant colony or a body, does things no single member could, and starts to defend and repair itself without being told to.
You don’t assemble a superorganism by writing a process doc. You grow the connective tissue (trust, shared meaning, a thousand tiny shared references) and the cooperation rides on top of it. Most of this costs little and still gets skipped, especially now that so many of us are scattered across timezones and little rectangles on a screen. A few of the tactics I reach for (some of them specifically for a remote world):
- Curious questions. Be interested, not just interesting. The fastest way to bind a team is for people to feel genuinely seen, and that costs nothing but the patience to ask a second question and actually listen to the answer.
- Inspirational memes. Meme in the original Dawkins sense as much as the funny-picture sense, a unit of culture that replicates. The little phrase that becomes shorthand, the screenshot that gets pinned, a value compressed into something that travels on its own.
- Common meaning. A team needs a shared answer to “why are we doing this?” that survives a bad week. That answer helps coworkers coordinate without waiting for a manager.
- Watercooler chats. The unstructured, off-topic, low-stakes talk that an office gives you for free is harder to find in remote work. It looks like a waste of time until you notice how much trust was growing there.
- Scheduled together-downtime. Fun and games, on the calendar, unapologetically. Play is how social mammals say “you’re safe with me”, and it doesn’t happen by accident when nobody shares a room.
- Scheduled async sharing. For the distributed world, a deliberate ritual of showing your work and your week, so people stay on the same page across time as well as space.
- Rituals and running jokes. Inside jokes and recurring rituals give people a shared history without requiring a formal team-building exercise.
A dashboard rarely captures whether people trust one another, which makes this work easy to neglect.
